The Royal Bank of Scotland (RBS) group has apologised to customers who faced disruption to their banking services on Wednesday night.
Customers at RBS and subsidiary NatWest began reporting problems with online and phone banking, cash withdrawals and debit card payments at about 2200 GMT.
RBS said all services had returned to normal at 0100 GMT but some customers still could not access their accounts.
It is the second time in nine months technical problems have hit the group.
A spokesperson for the RBS group said: "We are disappointed that our customers have faced disruption to banking services for a period yesterday evening, and apologise for that. All services are now running as normal again.
"If any customers are having continued difficulties please call on 0845 7242424 if an RBS customer or 0845 7888 444 if a NatWest customer so we can resolve their issues."
Ulster Bank, also part of the RBS group, also apologised to customers.
"I was out with an old school friend. We'd had a lovely time and at 2130 it came to pay the bill. I handed over my card. It was declined twice.
The rude waiter asked if I had any money in my account because he said it didn't look like I did!
So I ran up the road to a cashpoint but the machine spat out my card.
Then I phoned NatWest but I was cut off twice. The third time though I got through to a really nice person.
She said that NatWest were having problems. She assured me that I do have money in my account! Once the app starts working, she says, everything will work.
My friend paid the bill!"
RBS said it would now consider compensating customers for any problems encountered.
"We will look at it on a case-by-case basis," a spokesperson told the BBC.
Last summer, millions of customers were unable to move money or pay bills for days, after a software update went wrong.
The bank later set aside £100m to compensate customers, and extended its branch opening hours.
No reasons were given for the latest problems.
Earlier, a NatWest customer services assistant said he believed that the problems were affecting the majority of UK customers.
Customers took to social networking sites to complain about the problems.
Stuart Keel said on Twitter: "No cards accepted, apps or online banking working across the country. I found out the hard way, declined in Asda!"
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